SS03 - Beyond interface design: socio-technical human factors and UX for human-centered industrial automation
Special Session organized by
Petra Björndal, ABB, Sweden, Shiqi Fan, Wuhan University of Technology, China, Yemao Man, ABB, Sweden.
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Understanding how human factors and UX shape safe, resilient, and effective operation of industrial systems in increasingly automated and AI-rich environments. The session emphasizes socio-technical perspectives that extend beyond interface design to include cognition, organizational structures, physical work contexts, and regulatory frameworks, translating research insights into actionable requirements, design principles, and evaluation methods for future human-centered industrial systems.
Topics under this special session include:
- Safety-/mission-critical cognition: Situation awareness, mental model, workload, attention, perception, fatigue, vigilance
- Human–AI/agentic system teaming: oversight, trust, automation bias, over/under-reliance, uncertainty, explainability, transparency, accountability, coordination, communication
- UX challenges, human-centered requirements, design methods and system evaluation across industrial domains (manufacturing, mining, maritime, aviation etc.)
- Physical ergonomics, noise, vibration, mobility and environment-dependent interaction, embodied interaction in harsh environments
- Sociotechnical system analysis: system governance, resilience engineering, risk management, cognitive work analysis and task analysis
- Evolving work: roles, competencies, training, simulation-based learning, de-skilling/re-skilling, regulatory development
- Regulatory, legal, ethical, and societal considerations: compliance-by-design, liability, auditability, standards, privacy, inclusive design & sustainability decision support